Learning “soft” skills is worth the time and effort

Companies can benefit from improving the self-awareness, social awareness and communication skills of their employees, writes Shelley Row. But they too often don’t because such abilities are considered “soft” and aren’t acquired without effort. ” ‘Soft’ skills can’t be learned in a once-a-year breakout session. They deserve attention, investment, energy, and focus repeatedly and over time,” Row writes.

Let’s face it. Soft skills are hard

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